Information for New Visitors

Q: Who is Hobby Art Web Shop (HAWS)?

A: Based in Singapore, Hobby Art is a scale modelling haven for Gundam junkies. We started in 2002 with just one retail shop Hobby Art Gallery (HAG) at Sunshine Plaza specialising in Gundam model kits. We also presently have a second and bigger branch - Hobby Art @ Work (HAW) located at Macpherson where we have a workshop and conduct courses for people who wish to know more about the hobby and art of creating Gundam masterpieces. 

Q: Your prices are listed in Singapore dollars. How do I make payment?

A: Payment via PAYNOW

H/P NO. :  98178488 (ID: LIM SHIN SHENG)
*Please provide INVOICE NUMBER or NAME under option.
*Once payment received, will confirm your order VIA e-mail.

Sent us your payment screen capture to info@hobbyartwebshop.com once you have completed your transfer.

Please allow us up to take 1 working days to confirm your transaction.

 

 

Q: How long is my item going to take to reach me?

A: You can select the following options during check out.

Local Shipping (Singapore)

Local Courier Delivery Service

Delivery is available from (Mon-Sat only). We consolidate all paid orders by 8pm to be submitted to our courier online so that they can collect the package by the next 1-2 working days. They will then take one additional working day to deliver your package. (Eg. If you place your order and pay on Monday by 7:59pm, we will prepare and pack your order by the next 1-2 working days for collection so that you will be able to receive your item by Wednesday or Thursday. There are no deliveries on Sunday.)

Local delivery ( Averages 3 - 7 working days after your transaction is verified.) - SGD$7.00

You will receive an email update of when your package will arrive so that you can plan for someone to receive it.

International Shipping (Currently unavailable)

Q: Any other Terms & Conditions?

- Goods sold are not refundableNo order cancellation allowed after items have been shipped.
- All of the products listed prices are in Singapore Dollars
- Hobby Art Web Shop reserves the right to amend, vary or terminate our pricing anytime without prior notice.
- In the event that a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information from the management, or any error in item description, or through any form of miscommunication, Hobby Art Web Shop shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
- If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.